Why Let your Cottage with Kett?
In a crowded and competitive holiday let market our aim here at Kett is simply to make letting your holiday cottage as easy and as profitable as possible. To help you discover how we can help you, here are the answers to questions potential owners ask us:
Who are Kett Country Cottages?
We are a privately owned, independent holiday let agency based in the North Norfolk market town of Fakenham. Established in 2003 to help out a few friends with holiday cottages, Kett now has over 190 cottages on its website and employs 10 people, all of whom are local and with years of experience in the holiday letting industry. We pride ourselves on our personal service and local knowledge, with staff making regular visits to the properties and working closely with owners to ensure that those booking through us are receiving the best, well-informed and efficient customer service possible.
How do I know how much I can earn from my cottage?
At the outset, our experienced, local staff will visit your property, without any obligation, and give you advice on the suitability of the cottage itself for holiday lets, and make suggestions for any improvements. After visiting, we will submit a report stating how much you should expect to earn from your property, based on how often you would like to use it and/or frequency of your own bookings.
Does Kett offer a value-for-money service?
There is no limit on the amount of bookings you personally can take, and we do not ask for a minimum number of letting weeks. There is no ‘joining fee’, no cost for our professional property photographer to come to your cottage, no cost for putting your property on our website or for marketing your cottage. Our friendly and efficient booking team deal with all enquiries and bookings taken online or over the phone, plus all the administration and customer contact this involves. You will be notified immediately of any bookings for your cottage and, importantly, all owner payments are made promptly and efficiently. There is always an out-of-hours service in operation, so we can be the first number a customer will ring day or night.
How will people know about my cottage?’
We have full time, professional, in-house marketing expertise to ensure that your cottage has maximum exposure through advertising (digital and print), email campaigns, newsletters, social media, listings with companies such as Homeaway, sponsorship and PR with national newspapers and magazines. We also work with digital marketing partnerships to ensure that our website comes high up the rankings in internet searches.
How will I monitor my bookings?
We will always notify you by email of any bookings we take. You will also be able to log into our software at any time to see the current status of your bookings and what monies are due to you. You can print out statements from the system which can then be given straight to your accountant.
Can you help with laundry, cleaning and general maintenance?
Kett Property Services, part of Kett Country Cottages, is on hand so you don’t have the frustration of dealing with the details of cottage management from a distance. We use and manage trusted cleaners and tradespeople who know that we expect the highest standards, so that you can leave cleaning, laundry, gardening and general maintenance of your property to us.
If would like to know more please email us at firstname.lastname@example.org or ring us on 01328 856853
‘Well Done Kett – three bookings in a week. Impressive!’ – Owner of Old Times
‘And may I take this opportunity to say how delighted I am with the marvellous service I have received from everyone at Ketts and for providing such a great cleaner – Charlotte – who is absolutely brilliant’ – Owner of Apostle Cottage
‘The lady we have staying with us at present who is suffering from cancer, said that you had told her May Cottage was so nice you could almost live here full time. She loves it here and I just wanted to thank you and all the team at Ketts – you do a great job for us! Owner of May Cottage